He thought that perhaps the network provision was still at a 300 cap and we then contacted via conference call CAG (Tier 2) tech support. The Complete Care guy said everything is configured correctly.
#Origin download speeds Pc
This PC is connected to the modem via an Ethernet cable (Cat 6) and the network card properties show the Ethernet status speed of 1.0 Mbps. My primary computer is a 5 year old Dell desktop with a Realtek 8111E LAN card aka Realtek PCIe GBE Family Controller. I then called Cox Complete Care and the tech remoted into my computer and verified all modem and network card settings were correct and that the NIC was capable of handling 1 Gig.
#Origin download speeds download
Nothing changed and the download speeds were no higher than the mid-300's. After resetting this brand new modem several times and verifying it was configured correctly. That Dell laptop is several years old and only can handle 2.4 Ghz so I can't tell what the 5 Ghz speeds would be on it.Ĭalled Tier 1 Tech Support several times the day of the installation since I was dissatisfied with the download speeds and they verified that the speed coming into the modem is about 1030 Mbps. I am getting about 45-50 Mbps on a nearby laptop via Wi-Fi (the modem is not on the floor). As I said, uploads max out every time at 35 Mbps. The typical download speed now averages about 320 Mbps. My Cox account shows that Gigablast is the current internet plan.
I alternate testing the speeds with, Fast and Cox. The highest download speed I have ever seen is 382 Mbps and that is a rarity. And, now speeds are anywhere from 250-360 download and consistently 35 on the upload. I set it up while on the phone with Tech Support so I could ensure it would be done correctly.
Upgraded to Gigablast and received new Technicolor CGM4141 modem three days ago. Previously i subscribed to the the Ultimate 300 plan and I had an Arris Panoramic modem.